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Hard water contains large amounts of dissolved minerals, calcium carbonate and magnesium carbonate. While suitable for drinking and gardening, hard water causes mineral build-up in pipes, showerheads and appliances, reducing their efficiency.

Hard water interferes with all cleaning tasks from laundering and dishwashing to bathing and personal grooming. Clothes laundered in hard water can look dingy and feel harsh and scratchy. Dishes and glasses may be spotted when dry. Hard water may cause a film on glass shower doors, shower walls, bathtubs, sinks, faucets, etc. Hair washed in hard water may feel sticky and look dull.

Hard water also contributes to inefficient and costly operation of water-reliant appliances. Heated hard water forms a scale of minerals that can contribute to inefficient operation; pipes can become clogged with scale that reduces water flow and ultimately may require pipe replacement.

Some municipalities in Canada use groundwater taken from aquifers in the ground to supply water to their residents. Typically, groundwater has high mineral content which means it’s hard. Remote properties in small and rural communities get their water from private or communal wells. Well water is high in minerals and is also hard. If you are experiencing any of the following it may be time to consider using softener:

• You notice scale buildup on your appliances
• Your skin and hair are dry
• Your clothes are gray and faded
• You see stains on the sinks and bathtubs
• Your plumbing is in constant need of repair
• Your water bill is skyrocketing
• Your glassware is brittle and easily damaged

If you are unsure whether your home should have a water softener, you can bring a sample of your water to The Water Store for a free water test.

If you live in an area where there is municipal water, there are still benefits to having a softener in your home such as better functioning appliances, nicer feeling skin and hair, better looking cloths and linens.

The price of a water softener varies depending on the type, size and complexity of the system. All of these can be discussed during your visit to The Water Store where we can find the best match for your budget and your needs.
Softened water is achieved through a water softener that exchanges calcium and magnesium ions for sodium ions. When the water softener resin is saturated with hardness, its softening capacity is restored by recharging with a salt solution. The sodium chloride provides sodium ions, which replaces the unwanted hardness minerals. Soft water protects your investment in your water-using appliances and plumbing. It makes clothes cleaner, softer and brighter and makes them last longer. Glassware and silverware sparkles without spotting. Leaves hair and skin soft and silky smooth because hardness minerals when combined with soap, forms a curd on your hair and body.
Water softeners replace ‘hard’ minerals with ‘soft’ minerals such as sodium. Although it may be believed that water from a water softener contains too much sodium for consumption, there is in fact very little sodium is in softened water. The average amount of sodium in a quart of water from a properly working water softener is 75 to 100mg as opposed to 120 mg in a slice of white bread. If trace amounts of sodium are still a concern, it is possible to use potassium chloride to regenerate the water softener and to softener hard water. In addition, a Reverse Osmosis drinking water system can be installed to give you sodium free drinking water.
The main cost associated with operating a water softener is the cost of softener salt that is required for its proper function. Water and energy required for operating and system regeneration should also be considered as secondary expenses.
Water softeners use water to “backwash” or “regenerate” the water softening filtration media after a certain number of gallons of water have been run through and treated. Frequency of this cycle depends on your water usage and softener capacity. Majority of the models sold and recommended at The Water Store are energy and water efficient and use minimum amounts of both to complete this function. Water softeners can also save money because the minerals that are in hard water are tough on appliances; dishwashers, water heaters, and washing machines causing these to wear out and replaced sooner. Also – it takes more detergent – and often more water – to get things “clean,” because hard water reduces the cleaning efficiency of any kind of soap.
Since hard water is a problem for majority of homes on their own wells, a water softening system is a necessity. While there have been concerns over a water softener’s impact on septic systems – most can be avoided with the use of a good quality softener, proper softener set up and maintenance. Salt has been found to have no harmful effects on bacteria and the soil of the drainage field. However, the volume of backwash flow can range from 55 to 100 litres per week or the equivalent of one to two standard filled bathtubs. Regenerating the softener no more than once a week should reduce the amount of backwash entering the septic system. In addition, soft water can increase the biological performance in the septic tank. The right amount of sodium in the soft water aids bacterial growth, optimizing the septic treatment process. Another bonus to having soft water is using less soaps, detergents and chemicals when cleaning. By using minimal amounts of cleaning supplies there is less to worry about when it to comes to the effect these chemicals can have on your septic system. Poorly operating water softeners can produce too much brine waste when regenerating more than necessary, which in some cases may cause problems to arise with older septic systems. If the water softener is releasing too much salt and water, this could have a negative effect on your septic system’s function. That’s why it is so important to have a properly operating and efficient water softener system in any home.
It has been found that ion exchange softening has no effect on the corrosiveness of water. Water pH, dissolved oxygen content, ammonia, chloride and flow velocity cause corrosion. These factors are unaffected by the softening process.
Water softeners create very little noise. The only sound you will hear is the movement of water through the unit during the backwash cycle.

Softened water is not recommended for lawn watering and other outdoor uses as this will lead to more frequent system regeneration and higher costs. A bypass valve is always installed on all The Water Store machines for this exact purpose.

If you do not want this additional sodium or potassium in your drinking water a separate cold-water line and faucet can be installed that bypasses the water softener. This allows for drinking and cooking water with unsoftened cold water, additionally installation of a purified drinking water system should be considered.

While most softeners need little care and will last for many years – problems may occasionally occur.

To ensure smooth functioning, the water softener should regenerate at least once a week to assure its longevity.

Consider machines that have controls that minimize water use during regeneration. Often, one cycling a week will be sufficient for a family of four if the unit is sized properly.

Water softeners are installed where the water line enters the home. A professional installer should carry out the installation.